An analysis of the degree of small companies' dissatisfaction with ISO 9000 certification

  1. Rodríguez-Escobar, J.A.
  2. Gonzalez-Benito, J.
  3. Martínez-Lorente, A.R.
Revue:
Total Quality Management and Business Excellence

ISSN: 1478-3363 1478-3371

Année de publication: 2006

Volumen: 17

Número: 4

Pages: 507-521

Type: Article

DOI: 10.1080/14783360500528304 GOOGLE SCHOLAR