Would you like to add a gratuity? When explicit requests hamper tipping

  1. Dyussembayeva, S.
  2. Viglia, G.
  3. Nieto-Garcia, M.
  4. Mattila, A.S.
Journal:
Journal of Business Research

ISSN: 0148-2963

Year of publication: 2022

Volume: 139

Pages: 908-917

Type: Article

DOI: 10.1016/J.JBUSRES.2021.10.043 GOOGLE SCHOLAR