It makes me feel vulnerable! The impact of public self-disclosure on online complaint behavior
- Dyussembayeva, S.
- Viglia, G.
- Nieto-Garcia, M.
- Invernizzi, A.C.
Zeitschrift:
International Journal of Hospitality Management
ISSN: 0278-4319
Datum der Publikation: 2020
Ausgabe: 88
Art: Artikel