Business process re-engineering to total quality management: An examination of the issues

  1. González-Benito, J.
  2. Martinez-Lorente, A.R.
  3. Dale, B.G.
Journal:
Business Process Management Journal

ISSN: 1463-7154

Year of publication: 1999

Volume: 5

Issue: 4

Pages: 345-358

Type: Article

DOI: 10.1108/14637159910297385 GOOGLE SCHOLAR
Data source: Scopus