Business process re-engineering to total quality management: An examination of the issues

  1. González-Benito, J.
  2. Martinez-Lorente, A.R.
  3. Dale, B.G.
Aldizkaria:
Business Process Management Journal

ISSN: 1463-7154

Argitalpen urtea: 1999

Alea: 5

Zenbakia: 4

Orrialdeak: 345-358

Mota: Artikulua

DOI: 10.1108/14637159910297385 GOOGLE SCHOLAR