The impact of the Balanced Scorecard in libraries: From performance measurement to strategic management

  1. de la Mano, M.
  2. Creaser, C.
Revue:
Journal of Librarianship and Information Science

ISSN: 1741-6477 0961-0006

Année de publication: 2016

Volumen: 48

Número: 2

Pages: 191-208

Type: Article

DOI: 10.1177/0961000614558078 GOOGLE SCHOLAR