CRM technology: Implementation project and consulting services as determinants of success

  1. González-Benito, O.
  2. Venturini, W.T.
  3. González-Benito, J.
Journal:
International Journal of Information Technology and Decision Making

ISSN: 0219-6220

Year of publication: 2017

Volume: 16

Issue: 2

Pages: 421-441

Type: Article

DOI: 10.1142/S0219622017500067 GOOGLE SCHOLAR