CRM technology: Implementation project and consulting services as determinants of success

  1. González-Benito, O.
  2. Venturini, W.T.
  3. González-Benito, J.
Revista:
International Journal of Information Technology and Decision Making

ISSN: 0219-6220

Ano de publicación: 2017

Volume: 16

Número: 2

Páxinas: 421-441

Tipo: Artigo

DOI: 10.1142/S0219622017500067 GOOGLE SCHOLAR