Publicaciones en las que colabora con Giampaolo Viglia (10)

2023

  1. Managing crisis in the cruise industry: using internal communications to foster workforce resilience

    Tourism Review, Vol. 78, Núm. 6, pp. 1486-1505

  2. Understanding how virtuous lenders encourage support for peer-to-peer platforms’ prosocial initiatives

    Journal of Business Research, Vol. 168

2022

  1. Competitors or Complements: A Meta-analysis of the Effect of Airbnb on Hotel Performance

    Journal of Travel Research, Vol. 61, Núm. 7, pp. 1508-1527

  2. Would you like to add a gratuity? When explicit requests hamper tipping

    Journal of Business Research, Vol. 139, pp. 908-917

2020

  1. Be Social! The Impact of Self-Presentation on Peer-to-Peer Accommodation Revenue

    Journal of Travel Research, Vol. 59, Núm. 7, pp. 1268-1281

  2. It makes me feel vulnerable! The impact of public self-disclosure on online complaint behavior

    International Journal of Hospitality Management, Vol. 88

  3. Strategic consumer behavior in online hotel booking

    Annals of Tourism Research, Vol. 83

2019

  1. The dimensions of hotel customer ratings that boost RevPAR

    International Journal of Hospitality Management, Vol. 77, pp. 583-592

2018

  1. Humanize your business. The role of personal reputation in the sharing economy

    International Journal of Hospitality Management, Vol. 73, pp. 36-43

2017

  1. Marketing in Food, Hospitality, Tourism and Events, C. Hirst, R. Tresidder (Eds.), Goodfellow Publishers Ltd, Oxford (2016), 232 pp., (Pbk.), £35 ISBN 9781910158319

    Tourism Management, Vol. 63, pp. 352-351