Objective quality and business performance in service environments: Moderating effects of entrepreneurs' knowledge and involvement

  1. Hernández-Maestro, R.M.
  2. González-Benito, O.
Revue:
Service Industries Journal

ISSN: 0264-2069,  1743-9507

Année de publication: 2011

Volumen: 31

Número: 14

Pages: 2321-2354

Type: Article

DOI: 10.1080/02642069.2010.504816 GOOGLE SCHOLAR
La source de données: Scopus